[AncientGreen]

Hello,
I got the same problem like described, I just can't start the game. I have the newest direct x, all drivers are up-to-date, I am the administrator and everything else seems also ok (I went through the list). I redownloaded but it doesen't work yet.
I have Windows Vista.
I think it's weird that in "Ragnarok Setup" I can't choose in the two menus at the top: There is just white. Above the option "sound", everything is normal,
Could somebody help me?
Milena

[cryxalis003]

i also got this kind of problem i cant open my ro....plz help..Gm Luzz
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[cryxalis003]

This is a common problem for some players. There are many reasons why this error may appear:

1. You may need to run the Reign Online Setup program to configure your video options. You should have this icon on your Desktop.

2. Your video card may not support DirectX 8 or later.

3. Your video drivers are not properly installed. Please go to your video card manufacturer's website to download the latest video card driver for your video card. Common manufacturer's website are linked:

http://www.nvidia.com/Download/index.aspx?lang=en-us
http://ati.amd.com/support/driver.html
http://downloadcenter.intel.com/default.aspx

4. DirectX may not be up-to-date or it is corrupted. Download the latest version here: http://www.microsoft.com/windows/directx/default.aspx

5. If all else fails, re-download the Full Installer and reinstall, just in case the installation was corrupted.

Hope this helps.







ive done all those luzz post about this problem, but everything failes.. whats the problem on it?can some one help?[/img]
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[rootbeer78]

I just DL'ed it after the wipe I did to get to windows 7 and it doesn't work any more. I have the latest drivers, the latest DirectX, and all that other rot. Also my windows 7 is a 64-bit OS if that helps.
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I need to post more...

[rootbeer78]

I may have found the problem.
I unchecked the full screen mode in setup and it works normal now.
See if that works.
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I need to post more...

[AncientGreen]

I solved my problem too. The computer said that everything with my video driver was ok, but that was a mistake. I re-re-re-installed the latest driver from the medion webside that fitted my model of pc. and after i think 3 times it works now. perfectly.

how I found out about my pc "blocking" the driver: with tipping "dxdiag" in "rum..". There you can see if direct draw and direct3d works and plus-information about your driver (exspecially the producer of your video driver, so you can check out his message, even if it's not seeable in the control panel!)

hope this might help

thanks for your support

[Skye]

I'm glad you both figured it out!
Sorry we didn't get to you sooner for suggestions. =(

See you in game! =)
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Remember, Reign Online loves you all.