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  Topic: ANY Gravity Error - troubleshooting
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luzz
Site Admin


Joined: 14 Oct 2007
Posts: 956

Post  Post subject: ANY Gravity Error - troubleshooting Reply with quote

Since players are confused as to what these errors are, I am posting here to assist players who experience these types of errors.

A Gravity error looks like this (copied from another thread):
--------------------------------------
Module Name: C:\ReignOnline\reignclient.exe
Time Stamp: 0x4795b680 - Tue Jan 22 17:25:20 2008


Exception Type: 0xc0000005

0x0051778c reignclient.exe
0x00586c9f reignclient.exe
0x004e9b1c reignclient.exe
0x00677584 reignclient.exe
0x7e418734 USER32.dll
0x7e418816 USER32.dll
0x7e42a013 USER32.dll
0x7e42a998 USER32.dll
0x7378df6f DDRAW.dll
0x7e418734 USER32.dll
0x7e418816 USER32.dll
0x7e4189cd USER32.dll
0x7e4196c7 USER32.dll
0x00677054 reignclient.exe
0x004fc4bc reignclient.exe
0x0056e11b reignclient.exe
0x00506d94 reignclient.exe
0x00678dbc reignclient.exe
0x00699fba reignclient.exe
0x7c817077 kernel32.dll

eax: 0x34353535 ebx: 0x1049f008
ecx: 0x0edc3180 edx: 0x006c4014
esi: 0x0000006b edi: 0x00000001
ebp: 0x0013e3a4 esp: 0x0013e3a4

stack 0013e3a4 - 0013e7a4
0013E3A4 : E4 F6 13 00 9F 6C 58 00 35 35 35 34 08 F0 49 10
0013E3B4 : E0 0C 75 00 00 01 00 00 00 00 00 FF 00 00 00 FF
0013E3C4 : 00 00 00 FF 00 00 00 FF 00 00 00 FF 00 00 00 FF
0013E3D4 : 00 00 00 FF 00 00 00 FF 00 00 00 FF 00 00 00 FF
0013E3E4 : 00 00 00 FF 00 00 00 FF 00 00 00 FF 00 00 00 FF
0013E3F4 : 00 00 00 FF 00 00 00 FF 00 00 00 FF 00 00 00 FF
0013E404 : 00 00 00 FF 00 00 00 FF 00 00 00 FF 00 00 00 FF
0013E414 : 00 00 00 A0 00 00 00 80 00 00 00 80 00 00 00 80
0013E424 : 00 00 00 80 00 00 00 80 00 00 00 80 00 00 00 80
0013E434 : 00 00 00 80 00 00 00 80 00 00 00 80 00 00 00 80
0013E444 : 00 00 00 80 00 00 00 E0 00 00 00 80 00 00 00 E0
0013E454 : 00 00 00 80 00 00 00 80 00 00 00 80 00 00 00 FF
0013E464 : 00 00 00 FF 00 00 00 FF 00 00 00 FF 00 00 00 FF
0013E474 : 00 00 00 FF 00 00 00 FF 00 00 00 FF 00 00 00 FF
0013E484 : 00 00 00 FF 00 00 00 FF 00 00 00 FF 00 00 00 FF
0013E494 : 00 00 00 FF 00 00 00 FF 00 00 00 FF 00 00 00 FF

Launch Info
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000

Job : Lord Knight
------------------------------------------------------


What does a Gravity error mean? This error simply means the game client crashed. This can be caused by any number of reasons.

Posting of Gravity errors does not help us.

The cause of Gravity errors are almost always:
1. Corrupted game client files
2. Missing game client files
3. miscellaneous game bugs

The steps to take to resolve Gravity errors:
1. Restart your computer. If the error does not occur again, then let it be.
2. Download and install the small installer into your existing Reign Online folder.
3. Re-install Reign Online from scratch. Follow this post: http://www.reignonline.net/viewtopic.php?t=13
4. Re-install and/or update your video card and Direct X drivers.


Make sure you do not have other files installed into your Reign Online installation folder, as they may cause interfere with the game client.
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Author Message
arimak



Joined: 02 Mar 2008
Posts: 574
Location: Roanoke, VA

Post  Post subject: Reply with quote

as a side note: the exception type can be a clue as to why you're getting a gravity error. If you get, say "exception type: 0xc0000005" it's actually a windows error.

0x00000050 or PAGE_FAULT_IN_NONPAGED_AREA

The 0x50 message indicates that requested data was not in memory. The system generates an exception error when using a reference to an invalid system memory address. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause Stop 0x50 messages.

by using that type code, you can determine the fault. much of the time though, it's going to be corruption or error in the handling of data.
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