[luzz]

This is a common problem for some players. There are many reasons why this error may appear:

1. You may need to run the Reign Online Setup program to configure your video options. You should have this icon on your Desktop.

2. Your video card may not support DirectX 8 or later.

3. Your video drivers are not properly installed. Please go to your video card manufacturer's website to download the latest video card driver for your video card. Common manufacturer's website are linked:

http://www.nvidia.com/Download/index.aspx?lang=en-us
http://ati.amd.com/support/driver.html
http://downloadcenter.intel.com/default.aspx

4. DirectX may not be up-to-date or it is corrupted. Download the latest version here: http://www.microsoft.com/windows/directx/default.aspx

5. If all else fails, re-download the Full Installer and reinstall, just in case the installation was corrupted.

Hope this helps.
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